Methodology
The Student Union Index measures student unions on both their ability to provide services and effectively represent students. A union must excel in both areas—offering essential support for students’ success while also advocating for their interests in the institution’s decision-making bodies. A successful student union delivers a wide range of social, financial, and academic services, while actively defending student rights within the university’s governance.
University-based Student Unions
The Criteria
Services (0-5 points)
Student unions are assessed on their ability to deliver core services that directly impact the student experience. The following areas are evaluated:
- Psychological Support: Availability and consistency of mental health support services for students.
- Active Social Media Presence: Frequency and regularity of social media updates and student engagement.
- Financial Aid: Availability of financial support for students.
- Tutoring Services: Access to academic support through tutoring programs.
- Legal Aid and Mediation: Availability of legal services or mediation support for students.
- Food Aid: Consistency and availability of food support programs.
- Extracurricular Activities: Range and regularity of student activities beyond academics.
- Advisory Services: Access to university policy counseling and guidance for students.
The total service score is scaled from 0 to 5 points.
Representation (0–5 points)
Representation reflects a student union’s ability to advocate for student interests within the university and beyond. The evaluation includes:
- Membership in a National Student Union: Whether the union is part of national student associations.
- Utilization of Structural Power: How effectively the union uses its influence to create measurable changes or improvements in student-related policies.
- Written Policies and Documentation: The presence and clarity of governance documents within the student union.
- Advocacy Campaigns and Achieving Results: Success in executing campaigns that lead to tangible outcomes.
- Participation in Community Governance: Involvement in governance bodies outside the university.
The total representation score is scaled from 0 to 5 points.
Excellence Bonus (0–1 point)
Student unions that offer innovative services beyond traditional expectations can earn up to 1 additional point. Examples include services like housing platforms, menstrual aid, tech support for students, or improvements in representation like earning students a right to vote for a rector.
College-based Student Unions
The Criteria
Services (0-5 points)
Student unions are assessed on their ability to deliver core services that directly impact the student experience. The following areas are evaluated:
- Active Social Media Presence: Frequency and regularity of social media updates and student engagement.
- Legal Aid and Mediation: Availability of legal services or mediation support for students.
- Extracurricular Activities: Range and regularity of student activities beyond academics.
- Advisory Services: Access to university policy counseling and guidance for students.
The total service score is scaled from 0 to 5 points.
Representation (0–5 points)
Representation reflects a student union’s ability to advocate for student interests within the university and beyond. The evaluation includes:
- Membership in a National Student Union: Whether the union is part of national student associations.
- Utilization of Structural Power: How effectively the union uses its influence to create measurable changes or improvements in student-related policies.
- Written Policies and Documentation: The presence and clarity of governance documents within the student union.
- Advocacy Campaigns and Achieving Results: Success in executing campaigns that lead to tangible outcomes.
- Participation in Community Governance: Involvement in governance bodies outside the university.
The total representation score is scaled from 0 to 5 points.
Excellence Bonus (0–1 point)
Student unions that offer innovative services beyond traditional expectations can earn up to 1 additional point. Examples include services like housing platforms, menstrual aid, tech support for students, or improvements in representation like earning students a right to vote for a rector.
Final Score Calculation
The total score is derived from the sum of the service and representation scores, with both categories weighted equally. A maximum of 10 points can be earned, with an additional excellence bonus available for unions that demonstrate exceptional innovation.